Privacy Policy
Last Updated: January 2026
A Better Brisbane ("we," "us," "our," or "Company") operates the abetterbrisbane.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including all related features, functionality, and services offered on or through our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using abetterbrisbane.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide through forms or inquiries
- Technical Information: IP address, device type, browser type, operating system, and referral source
- Cookies and Tracking Data: Cookies, web beacons, pixels, and similar tracking technologies to enhance user experience
- Usage Data: Pages visited, time spent on site, clicks, searches, and other interaction patterns
- Location Data: General geographic location based on IP address (we do not collect precise GPS data)
We do not knowingly collect information from individuals under 18 years of age. You must be of legal age in your jurisdiction to use this website and engage with casino or gambling content.
2. How We Use Information
We use the information we collect for the following purposes:
- Analytics and Performance: To understand user behaviour, track website performance, and identify trends
- Affiliate Tracking: To monitor affiliate links, track commissions, and optimise marketing campaigns
- Site Improvement: To enhance website functionality, fix technical issues, and improve user experience
- Communications: To respond to inquiries and provide customer support
- Marketing: To send newsletters, promotional content, and updates (only with your consent)
- Compliance: To comply with legal obligations and enforce our Terms of Service
We are an affiliate website and earn commissions from casino and gambling operators. We may disclose information to third-party partners to facilitate affiliate tracking and commission processing.
3. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Track user behaviour to improve our website (e.g., Google Analytics)
- Affiliate Cookies: Monitor affiliate links and track referrals for commission purposes
- Marketing Cookies: Enable personalised advertising and retargeting campaigns
Opt-Out Options: You can disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect website functionality. You may also opt out of third-party tracking by visiting:
- Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
- Your browser's privacy settings
4. Third-Party Links
abetterbrisbane.com contains links to external casino websites, gambling operators, and affiliate partners. We are not responsible for the privacy practices, content, or security of third-party websites. Each casino operator and affiliate partner maintains their own privacy policy and terms of service.
When you click on links to external sites, including casino login pages, you leave our website and enter their systems. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or registering accounts.
We do not endorse or guarantee the security or legitimacy of third-party operators linked from our website. Use of external sites is entirely at your own risk.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right of Access: You can request a copy of the personal information we hold about you
- Right to Correction: You can request that we correct inaccurate or incomplete information
- Right to Deletion: You can request deletion of your personal information, subject to legal obligations
- Right to Opt-Out: You can unsubscribe from marketing communications at any time
- Right to Complaint: If you believe your privacy rights have been violated, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Specifically:
- Personal information from inquiries is retained for 2 years unless you request deletion
- Analytics and usage data is retained for up to 26 months
- Affiliate tracking cookies expire based on individual cookie settings (typically 30-90 days)
- Marketing communication preferences are retained until you unsubscribe
Once the retention period expires, we securely delete or anonymise your information. Certain information may be retained longer if required by Australian law or for legitimate business purposes.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
A Better Brisbane
Email: privacy@abetterbrisbane.com
Website: abetterbrisbane.com
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of abetterbrisbane.com following changes constitutes your acceptance of the updated Privacy Policy.